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Privacy policy
This page is maintained by Immigraty to explain, in plain language, what we do with the details you share with us. It describes our own practices — it is not a certification or an independent audit.
Last updated:
Who we are
Immigraty is a single company operating two services: student placement and visa support (Study Abroad), and freight forwarding (Freight Services). Our offices are at 71-75 Shelton Street, Covent Garden, London, United Kingdom and 59 D. S. Senanayake Mawatha, Colombo 08, Sri Lanka. For anything on this page, write to info@immigraty.co.uk.
What we collect
We only collect what you type into our forms or send to us directly. That is typically:
- Contact details — your name, email address and phone or WhatsApp number, including the dial code you select.
- Enquiry details — the service you are interested in, the country you are asking about, and anything you write in the message box.
- Estimate inputs — the answers you give the study planner or freight quote tool, such as destination, study level, parcel weight and dimensions.
We do not ask for passport scans, financial statements or academic transcripts through this website. If a counsellor later needs those documents, they will be requested and shared directly with you.
How we use it
We use your details to reply to you and to run the service you asked about — nothing else. Specifically, to:
- answer your enquiry and follow up by phone, email or WhatsApp;
- prepare an indicative study plan or shipping quote;
- keep a record of what was agreed so a colleague can pick up where we left off.
We do not sell your details, and we do not send marketing to people who have not asked for it.
Estimates are indicative
The study timelines and shipping prices shown on this site are indicative and generated from the answers you provide. They are not offers, admission decisions or binding quotations. Actual outcomes depend on university and visa decisions, carrier rates, fuel and currency movements, customs duties and the final measured weight and volume of your shipment. Please contact us for a firm figure.
How long we keep it
We keep enquiry records for as long as it takes to help you, and afterwards only while we may reasonably need them — for example to handle a follow-up question, a re-application in a later intake or a shipping claim. When a record is no longer needed, we delete it.
Your choices
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email info@immigraty.co.uk with the phone number or email address you used, and we will respond. You can also ask us at any time to stop contacting you.
Younger applicants
Students under 18 should submit an enquiry together with a parent or guardian, and we will correspond with that parent or guardian.
Changes to this page
We update this page when our practices change, and the date above always reflects the current version. Questions? See our terms of service or contact us.
