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Privacy policy

This page is maintained by Immigraty to explain, in plain language, what we do with the details you share with us. It describes our own practices — it is not a certification or an independent audit.

Last updated:

Who we are

Immigraty is a single company operating two services: student placement and visa support (Study Abroad), and freight forwarding (Freight Services). Our offices are at 71-75 Shelton Street, Covent Garden, London, United Kingdom and 59 D. S. Senanayake Mawatha, Colombo 08, Sri Lanka. For anything on this page, write to info@immigraty.co.uk.

What we collect

We only collect what you type into our forms or send to us directly. That is typically:

  • Contact details — your name, email address and phone or WhatsApp number, including the dial code you select.
  • Enquiry details — the service you are interested in, the country you are asking about, and anything you write in the message box.
  • Estimate inputs — the answers you give the study planner or freight quote tool, such as destination, study level, parcel weight and dimensions.

We do not ask for passport scans, financial statements or academic transcripts through this website. If a counsellor later needs those documents, they will be requested and shared directly with you.

How we use it

We use your details to reply to you and to run the service you asked about — nothing else. Specifically, to:

  • answer your enquiry and follow up by phone, email or WhatsApp;
  • prepare an indicative study plan or shipping quote;
  • keep a record of what was agreed so a colleague can pick up where we left off.

We do not sell your details, and we do not send marketing to people who have not asked for it.

Estimates are indicative

The study timelines and shipping prices shown on this site are indicative and generated from the answers you provide. They are not offers, admission decisions or binding quotations. Actual outcomes depend on university and visa decisions, carrier rates, fuel and currency movements, customs duties and the final measured weight and volume of your shipment. Please contact us for a firm figure.

Who else sees your details

Your details are handled by our own staff in Colombo. We share them further only where it is needed to deliver what you asked for — for example, sending an application to a university you selected, or passing consignment details to a carrier or customs broker for a shipment you booked. We also share information where the law requires it.

This website is a static site served by our hosting provider, and enquiry messages you choose to send through the WhatsApp button are delivered through WhatsApp. Those providers handle the data involved in transmitting your message under their own terms.

Cookies and analytics

This site does not use advertising cookies or third-party tracking profiles. We store a single preference in your browser to remember whether you chose light or dark mode. Pages that embed a map or a video player load that content from the provider, which may set its own cookies when the embed loads.

How long we keep it

We keep enquiry records for as long as it takes to help you, and afterwards only while we may reasonably need them — for example to handle a follow-up question, a re-application in a later intake or a shipping claim. When a record is no longer needed, we delete it.

Your choices

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email info@immigraty.co.uk with the phone number or email address you used, and we will respond. You can also ask us at any time to stop contacting you.

Younger applicants

Students under 18 should submit an enquiry together with a parent or guardian, and we will correspond with that parent or guardian.

Changes to this page

We update this page when our practices change, and the date above always reflects the current version. Questions? See our terms of service or contact us.

Clearing the runway…

Immigraty