◆ Legal

Terms of service

These terms explain what you can expect from this website and from our two services, and what we need from you in return. By using the site or sending us an enquiry, you accept them.

Last updated:

About this site

This website is operated by Immigraty, 71-75 Shelton Street, Covent Garden, London, United Kingdom and 59 D. S. Senanayake Mawatha, Colombo 08, Sri Lanka. It describes two services run by the same team: student placement and visa support (Study Abroad), and freight forwarding by sea, air, automotive and cross-border logistics (Freight Services).

Information on this site is guidance, not advice

Country pages, timelines, checklists, journey guides and comparison tables are written to help you plan. Entry requirements, tuition, visa rules, carrier schedules and customs regulations change frequently and differ case by case. Always confirm the current position with us, with the university, or with the relevant authority before you act on anything you read here.

Estimates and quotes

The study planner and freight quote tool produce indicative results based only on the answers you enter. They are not admission decisions, visa outcomes or binding price offers.

  • A study estimate does not guarantee an offer, a scholarship or a visa. Those decisions belong to the university and the immigration authority.
  • A shipping estimate can change once the consignment is measured and weighed, and with carrier rates, fuel and currency movements, duties, taxes and surcharges.
  • A firm quotation is one we send you in writing, valid for the period stated in it.

Enquiries and consultations

Our first consultation is free and carries no obligation. When you send an enquiry through a form, the WhatsApp button or email, you agree that we may contact you on the number or address you provided in order to respond.

You agree to give us accurate and complete information. Applications and shipments are frequently delayed or refused because of incorrect details, and we cannot be responsible for outcomes that follow from information you did not give us or gave us incorrectly.

If you engage us

Any paid engagement — a placement service, a booking, or a shipment — is governed by the separate written agreement, booking confirmation or waybill we issue for it, together with the carrier's own conditions of carriage. Where those documents differ from this page, they take precedence for that engagement.

What you may not ship

You are responsible for ensuring your consignment is legal to export from Sri Lanka and to import into the destination country, and that it is packed and declared correctly. We will not carry prohibited or restricted goods, including currency, narcotics, weapons, and undeclared hazardous or dangerous goods. Customs duties, taxes and inspection charges at destination are payable by you unless we have agreed otherwise in writing.

Using the site

Please use this site for genuine enquiries. Do not attempt to break, overload or gain unauthorised access to it, scrape it in bulk, or submit automated or fraudulent enquiries. The text, layout, graphics and branding on this site belong to us and may not be reproduced without permission.

Third parties

We link to and embed content from third parties, such as universities, carriers, maps and video platforms. We do not control those services and are not responsible for their content or their terms.

Liability

We take care to keep this site accurate and available, but we cannot promise it will be uninterrupted or error-free. To the extent permitted by law, we are not liable for loss arising from your reliance on indicative information published here, as distinct from services we have formally agreed to provide to you. Nothing in these terms limits liability that cannot be limited by law.

Governing law and changes

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute. We may update this page, and the date above always shows the current version.

See also our privacy policy, or get in touch if anything here is unclear.

Clearing the runway…

Immigraty